MXNLIQUIDO, S. DE R.L. DE C.V., CARDLIQUIDO, S.A. DE C.V., SOFOM, ENR, PE LIQUIDO, S.A de C.V. and PAYLIQUIDO, S.A. DE C.V. (the "Responsible" or "Liquido"), with address at Plaza Villa de Madrid number 1, Piso 9, Oficina I, Colonia Roma Norte, Alcaldía Cuauhtémoc, Postal Code 06700, Mexico City, Mexico, are responsible for the treatment and protection of your personal data in accordance with the Federal Law on Protection of Personal Data in Possession of Individuals (the "Data Law"), its Regulations and the Guidelines of the Privacy Notice (hereinafter, the "Personal Data Legislation"), so you are informed of the following:The purpose of this document is to inform you of the type of personal data we collect from you, the purposes of the treatment, the transfers we can make and the options you have to exercise the rights of access, rectification, cancellation and opposition provided for in the Personal Data Legislation.
Personal data we collect
The Data Controllers may request the following categories of personal data: (a) identification data (Proof of Tax Status issued by the Tax Administration Service, tax identification number (if applicable), Electronic Signature Certificate, proof of address); (b) contact details; (c) financial and patrimonial data, (d) labor data (e) sensitive data (user identification document, INE (voter credential), Passport and FM3 in the case of foreign persons; together subparagraphs (a) to (e), the "Personal Data").Some of the aforementioned data are of a patrimonial nature and sensitive in terms of the Personal Data Legislation. Specifically, biometric data, documentation related to criminal records, as long as their treatment is necessary to prove the identity of the user, are considered sensitive.
Purposes of treatment
The Responsible will treat your data according to the following primary purposes, which gave rise to the relationship we have with you: (a) provide the contracted services, as well as to grant, send or perform any act related to the product / service contracted with the Responsible; (b) register prospects or potential customers of the products and services offered through the platform and/or the website; (c) processing, updating, modification, cancellation and/or confirmation of the services, products and information sent by Liquido through the platform and/or the website, other mobile applications, telephone calls and/or email; (d) comply with the obligations contracted with Liquido; (e) detect and correct errors, as well as possible illegal conduct, including fraud; (f) send the requests for contracting or purchase of products or services that it makes for that purpose with Liquido; (g) to provide you with a personalized service and consistent with your particular needs; (h) provide the administration services of the platform and/or the website; (i) contact you for any questions related to your account or the services provided by Liquido; (j) carry out and follow up on queries, investigations and/or reviews of the activities, operations, complaints and/or claims of the Holder related to the services provided by Liquido; (k) verify and/or confirm identity or any data; (l) respond to queries, claims or complaints raised about Liquido's products and services; (m) to process payments related to the services offered by Liquido; (n) comply with any applicable legal provision; (o) comply with legal obligations arising from the business relationship; (p) carry out reviews of their employment, credit, financial and prevention and identification of operations with resources of illicit origin, Know Your Costumer in order to identify any possibility of existence of operations with resources of illicit origin and; (q) comply with any regulatory obligation arising from the services you wish to contract. Additionally, the Data Controllers may process Personal Data for the following secondary purposes: (a) for marketing and advertising purposes; (b) carry out measurements and studies of interest and impact of Liquido's products and services; (c) evaluate and improve our services and products and provide you with a better experience on the platform and/or website (d) perform data analysis for statistical purposes and service preferences.
Mechanisms to express the refusal regarding the processing of data for secondary purposes
In case you want to express your refusal for the Responsible to treat your data according to the secondary purposes, please send an email to the address indicated in the section "Mechanisms and procedures to exercise your ARCO Rights" with the subject "Refusal to process my personal data".
The Data Controllers may transfer your personal data in the following cases established in the Data Protection Law for which we do not require your consent:When the transfer: (a) is made to holding companies, subsidiaries or affiliates under the common control of the controllers, or to a parent company or any company of the same group of the Controllers operating under the same internal processes and policies; (b) is provided for in a law or treaty to which Mexico is a party; (c) is necessary by virtue of a contract concluded or to be concluded in their interest, by the Data Controllers and a third party; (e) is legally required for the safeguarding of a public interest, or for the administration or administration of justice; (f) for the recognition, exercise or defense of a right in judicial proceedings; (g) is necessary for the maintenance or fulfillment of a legal relationship between the Data Controllers and the owner. Additionally, we may carry out transfers to: (a) business partners for the purpose of advertising, data analysis, marketing purposes, improving the quality of the service, improving the user experience on the platform and; (b) external auditors in the matter that is required to comply with our legal obligations and/or the legal obligations of our business partners.
Mechanisms for expressing refusal to transfer
In case you would like to express your refusal for us to carry out the transfers of your personal data, please send us an email to the following address firstname.lastname@example.org.
Mechanisms and procedures to exercise your ARCO Rights
In accordance with the Personal Data Legislation, you have the right to access the Personal Data in our possession, to rectify them when they are inaccurate or incomplete, to delete them from our database, to oppose the use of them for specific purposes, or to revoke the consent granted (hereinafter, the "ARCO Rights").You may request the exercise of ARCO Rights by sending an email to the following address: email@example.com, providing us with the following information: Name and means in which we will communicate the response of your request; Documents proving your personality or that of your legal representative;Description of the personal data with respect to which you seek to exercise any of the ARCO Rights, as well as the ARCO Rights to be exercised; and any other element that facilitates the location of the personal data with respect to which you seek to exercise the ARCO Rights.Once the request for ARCO Rights has been made, the Responsible will have a period of 20 working days to respond to the origin or inadmissibility of the same. In the event that this is appropriate, the Responsible will have an additional period of 15 working days to grant the request.
Mechanisms and procedures for revoking your consent
In case you would like to revoke your consent to the processing of personal data, you can do so at any time by sending an email to the following address: firstname.lastname@example.org, proving your personality or that of your legal representative.
Options and means to limit the use or disclosure of your personal data
In case you would like to limit the use or disclosure of your Personal Data, you can do so by registering in the Public Registry to Avoid Advertising implemented by the Federal Consumer Protection Agency at the following link: https://repep.profeco.gob.mx/ and / or in the Public Registry of Users who do not want advertising information of Financial Products and Services (REUS) implemented by the National Commission for the Protection and Defense of Users of Services Financial in the following link: https://webapps.condusef.gob.mx/reus/app/registro.jsp.
Updates to the privacy notice
You are informed that this privacy notice may be updated and / or modified at any time. These updates will be notified to you through the following website https://www.liquido.com/ or via email upon request.